Business Details
12 Years
experience
Professional Massage Therapy Services in St. Helens
A Better Way Massage was founded in 2014 by Crystal Farlow, a licensed massage therapist with over 16 years of experience in the field. Our mission is to improve and inspire the health and wellness of our community through massage therapy and education. We have established professional relationships with doctors, chiropractors, acupuncturists, and other healthcare practitioners to provide holistic treatment options. Our team of skilled therapists offers a wide range of modalities tailored to individual needs, including medical massage, deep tissue therapy, and prenatal care.We prioritize creating a safe and inclusive environment for all clients while maintaining professional standards. Our practice accepts multiple insurance plans and works closely with clients to ensure accessible, high-quality care. We emphasize punctuality and respect for both clients and therapists through our 24-hour cancellation policy. With locations in St. Helens, Oregon, we serve Columbia County and surrounding areas.
Services
Therapeutic Massage
Medical Massage
Deep Tissue Therapy
Prenatal Massage
Cupping Therapy
Sports Massage
Geriatric Massage
Aromatherapy
Manual Lymphatic Drainage
Trigger Point Therapy
Details
- Year established: 2014
Highlights and features
- We offer 16+ years of combined experience in therapeutic massage techniques
- Our therapists maintain professional relationships with local healthcare providers
- We accept multiple insurance plans including Regence and Providence
- Specialized treatments available for medical conditions and prenatal care
- Commitment to creating a safe, inclusive healing environment
What people say
Professional staff
Effective treatments
Knowledgeable therapists
Personalized care
Welcoming environment
Services
Therapeutic Massage
Therapeutic Massage combines multiple techniques to create personalized treatments addressing individual needs. Our licensed therapists use their expertise to adapt modalities during sessions, focusing on areas of concern while promoting overall wellness. This service helps reduce muscle tension, improve circulation, and enhance mental relaxation through tailored approaches that may include deep tissue work, trigger point therapy, or Swedish massage techniques.
Medical Massage
Medical Massage provides specialized treatments meeting insurance billing requirements for health conditions. Therapists conduct detailed assessments and maintain thorough documentation to support treatment plans. This service addresses specific medical needs through regulated techniques that target chronic pain, post-injury recovery, and other diagnosed conditions while maintaining compliance with insurance provider standards for reimbursement.
Prenatal Massage
Prenatal Massage offers specialized care for expectant mothers using modified techniques and supportive positioning. This service helps alleviate pregnancy-related discomforts in the back, neck, and joints while promoting relaxation. Therapists use appropriate bolsters and draping to ensure comfort and safety throughout all stages of pregnancy, supporting both physical and emotional well-being.
Cupping Therapy
Cupping Therapy uses non-fire cupping techniques with silicone or glass cups to create therapeutic suction. This service helps release muscle tension, break up scar tissue, and improve lymphatic flow. While temporary marks may appear, the treatment effectively addresses chronic pain and restricted movement by stimulating circulation and promoting natural healing processes in soft tissues.
Manual Lymphatic Drainage
Manual Lymphatic Drainage employs specialized light-touch techniques to stimulate the lymphatic system. This service reduces inflammation and swelling by improving lymph fluid movement throughout the body. Therapists use precise movements to support immune function and address conditions related to fluid retention, making it particularly beneficial for post-surgical recovery and chronic edema management.
People
Crystal Farlow
Owner
Crystal Farlow has over 16 years of massage therapy experience, with 14 years serving Columbia County. She graduated from Ashmead College and received aromatherapy certification through 900+ hours of study. After transitioning from corporate accounting, she founded A Better Way Massage in 2014 to promote holistic wellness.
Joey Cantrell
Therapist
Joey Cantrell received his license in 2022 from Carrington College. With personal experience recovering from multiple knee injuries, he understands massage therapy's benefits for rehabilitation. He specializes in deep tissue and sports massage while enjoying outdoor activities in the Pacific Northwest.
Tayla Roberts
Therapist
Tayla Roberts graduated from East West College in 2024. After working in administrative roles at the clinic, she pursued her dream career in massage therapy. She focuses on creating collaborative healing spaces and continues expanding her knowledge through continuing education programs.
Bre Hendricks
Therapist
Bre Hendricks graduated from Pacific Northwest Massage Academy in 2021. She discovered massage therapy's mental health benefits while managing personal anxiety. Currently working on-call basis, she plans to explore additional modalities through continuing education courses.
Lindsey Roberts
Therapist
Lindsey Roberts graduated from Carrington College in 2024. With prior experience as a senior caregiver, she brings compassionate care to her massage practice. She focuses on medical massage while pursuing additional training in Gua Sha and Thai massage techniques.
Questions
What types of massage therapy do you offer?
We offer therapeutic massage, medical massage, deep tissue therapy, prenatal massage, cupping therapy, sports massage, geriatric massage, aromatherapy, manual lymphatic drainage, and trigger point therapy.
Do you accept insurance for massage therapy services?
Yes, we accept multiple insurance plans including Regence (Blue Cross Blue Shield), Providence, ASH Network companies, Moda, PacificSource, United Healthcare, Aetna, Workers Compensation, and Motor Vehicle Accident cases.
What is your cancellation policy?
We require 24-hour notice for cancellations or rescheduling. Missed appointments without notice incur a $50 fee, and repeated late cancellations may require pre-payment for future services.
Are your therapists licensed professionals?
All our therapists are licensed by the Oregon State Board of Massage Therapists with specialized training in various modalities and techniques to address different client needs.
Can I request a specific therapist?
Yes, you can request a specific therapist when booking your appointment. We'll accommodate your preference based on availability and the therapist's current schedule.
What should I expect during my first visit?
New clients complete an electronic intake form before arrival. Your therapist will review your health history, discuss treatment goals, and explain the massage process to ensure your comfort and safety throughout the session.
